Viewing Orders

 

To view your orders, use this menu option:

 

 

 

Viewing a Single Order

 

Orders can be viewed as they appear to the customer at checkout, by clicking anywhere on the order's record in the Orders table. When viewing an order in this method, it cannot be modified.

 

 

 

 

Editing a Single Record

 

To put an order record in edit mode, click the  icon to the left of the order's row.

 

Below is an overview of the fields on an Order record:

 

 

Order Number

- Unique number for the order. This can be customized. See the "Order Number Format" topic in this section for more information.

 

Ordered By

- This field contains a link to the customer's record, if the customer created a user account.

 

Product Total

- Total cost of products before shipping, tax, etc..

 

Tax Total

- Total cost of tax for entire order.

 

Shipping Total

- Total shipping costs for order

 

Grand Total

- Total cost of order, including products, tax, shipping, etc...

 

Order Date

- Date order was placed

 

Payment Method

- The method of payment. For example, Visa, Mastercard, Check, etc...

 

Billing Address Information

 

Bill First Name

 

Bill Last Name

 

Bill Company 

 

Bill Street

 

Bill Street 2

 

Bill City

 

Bill State or Province

 

Bill Postal Code

 

Bill Country

 

Bill Email Address

 

Bill Phone

 

Bill Fax

 

 

 

Shipping Address Information

 

Ship First Name

 

Ship Last Name

 

Ship Company 

 

Ship Street

 

Ship Street 2

 

Ship City

 

Ship State or Province

 

Ship Postal Code

 

Ship Country

 

Ship Email Address

 

Ship Phone

 

Ship Fax

 

Ship Address Is

- Defines what type of address the shipment will be shipped to.

 

Ship Special Instructions

- Information specified at checkout in the "Special Instructions" field

 

Shipping Details

- This field contains information on the shipping cost breakdown for each package in the order.

 

Packing Details

- This field contains information on the packing breakdown for each package in the order.

 

 

 

 Order Status

- This field controls the status of the order. For more information, see the "Changing Status" topic in this section.