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Thread: [FIXED] v3.4.2 - 3.1.3 - Duplicate shipment notification emails for same order

  1. #1
    Client tgrant's Avatar
    Join Date
    Mar 2011
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    430
    Squirrelcart version
    v4.4.1

    [FIXED] v3.4.2 - 3.1.3 - Duplicate shipment notification emails for same order

    When I enter an order # along with a tracking #in the Shipments Records, my store sends two emails to the customer. One email says "order has shipped" the second email is the same, but also contains the tracking info. Just wondering if there's a way to get this adjusted so it just sends the email with tracking info. Thanks!
    Regards,

    Tom

  2. #2
    Squirrelcart Staff Jamie's Avatar
    Join Date
    May 2002
    Posts
    8,056
    Squirrelcart version
    v3.5.0
    I *think* that is a bug. What version of Squirrelcart are you running?

  3. #3
    Client tgrant's Avatar
    Join Date
    Mar 2011
    Posts
    430
    Squirrelcart version
    v4.4.1
    I'm running v 3.3.2. My concern is that since the customer gets two emails at the same time, he'll delete the one with the tracking info.
    Regards,

    Tom

  4. #4
    Squirrelcart Staff Jamie's Avatar
    Join Date
    May 2002
    Posts
    8,056
    Squirrelcart version
    v3.5.0
    This is a confirmed and unresolved bug, still present in v3.4.2. I'll move this to Bug Reports > Confirmed and post a fix shortly.

  5. #5
    Squirrelcart Staff Jamie's Avatar
    Join Date
    May 2002
    Posts
    8,056
    Squirrelcart version
    v3.5.0
    This *should* fix it. Please test it and let me know how it works.

    This has been resolved in the next release. To fix in versions 3.4.2 - 3.1.3, upload the attached file to the following folder:
    squirrelcart/functions/control_panel/
    Attached Files

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